Who we are
At Hotel The Plateau, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://hoteltheplateau.in/), make a booking, or use our services.
Information We Collect
When you use our website or stay with us, we may collect the following information:
- Personal details (name, email address, phone number, postal address).
- Payment information (billing address, card details – securely processed by trusted payment gateways).
- Booking details (check-in/check-out dates, room preferences, number of guests).
- Technical information (IP address, browser type, device information, cookies).
How We Use Your Information
We Use your information to:
- Process bookings and reservations.
- Communicate booking confirmations, updates, or offers.
- Improve our website and customer experience.
- Comply with legal requirements and hotel regulations.
Sharing of Information
We respect your privacy and do not sell or rent your personal information. However, we may share your data with:
- Trusted third-party service providers (payment gateways, booking platforms, IT support).
- Government authorities, if legally required.
Data Security
We use appropriate technical and organizational measures to safeguard your information against unauthorized access, misuse, or disclosure.
Cookies Policy
Our website uses cookies to enhance user experience and analyze traffic. You may disable cookies in your browser settings, but some features of the site may not function properly.
Your Rights
You have the right to:
- Access, update, or request deletion of your personal data.
- Opt out of marketing communications at any time.
- Contact us for any privacy-related queries.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contactu Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: info@hoteltheplateau.in
📍 Address: Hotel The Plateau, Ranchi, Jharkhand, India