Welcome to Hotel The Plateau. By accessing or using our website (https://hoteltheplateau.in/) and booking our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
General Infomation
- These Terms govern your use of our website and services.
- “We,” “our,” or “us” refers to Hotel The Plateau.
- “You” or “guest” refers to the person accessing the website or making a reservation.
Reservation & Payments
- All bookings are subject to availability.
- A valid payment method must be provided to confirm reservations.
- Rates displayed on our website are subject to change without prior notice.
- Any additional charges (e.g., food, beverages, extra services) must be settled at check-out.
Check-In/Check-Out Policy
- Check-in & Check-out Time: 12:00 Noon
- Early check-in or late check-out may be available at additional charges and subject to availability.
Cancellation & Refunds
- Cancellation policies may vary depending on the type of booking or offer selected.
- Refunds (if applicable) will be processed as per the cancellation policy mentioned during booking.
Guest Responsibilities
- Guests are responsible for their belongings during their stay.
- Any damage to hotel property caused by guests will be chargeable.
- Illegal activities, offensive behavior, or disturbance to other guests may lead to immediate eviction without refund.
Use of Website
- You agree not to misuse our website for fraudulent activities or unlawful purposes.
- All content on the website (text, images, design) is owned by Hotel The Plateau and cannot be copied without permission.
Liability Disclaimer
- While we strive to provide accurate information, we do not guarantee that the website will always be error-free or uninterrupted.
- We are not responsible for any loss, damage, or injury arising from your stay, except where required by law.
Force Majeure
- We shall not be held responsible for delays or cancellations caused by events beyond our control, including natural disasters, strikes, or government regulations.
Governing Law
- These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Ranchi, Jharkhand.
Contact Us
or any queries regarding these Terms & Conditions, please contact us:
📧 Email: info@hoteltheplateau.in
📍 Address: Hotel The Plateau, Ranchi, Jharkhand, India